Level 2 Certificate in Information, Advice and Guidance (Online Course)

Is this course for me?

If you are looking to work in a role that requires providing information, advice and guidance, then this qualification is perfect for you. This online course will equip you with the necessary skills and knowledge to succeed in such roles. Additionally, you may qualify for 19+ funding meaning you can study this course for free. The course covers various topics such as communication skills, problem-solving and referrals. Not only will this qualification enhance your career prospects, but it will also enable you to make a positive impact on people's lives. You will gain the confidence and expertise to provide reliable and accurate information and guidance to clients. So, if you are looking to excel in a role that requires information, advice and guidance, then this qualification is an excellent choice. 

Study Overview

The content studied aims to develop your knowledge and understanding of the key principles of information, advice and guidance and apply these within your own context. Employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. Studying this online course will provide an in-depth understanding of the key areas associated with giving effective IAG.

Knowledge and skills learnt will include:

• Signposting 
• Referrals
• Record keeping
• Confidentiality
• Communication/listening techniques

Progression and Employment Opportunities

The objectives of this qualification are to prepare learners for further training and to support a role where learners may give initial information, advice or guidance to others. This accredited qualification not only supports in developing your knowledge of a specific topic but also supports you in building your CV, employability and career progression opportunities.

Upon achieving this qualification, you could progress to:

• Level 2 Certificate in Counselling Skills
• Level 3 Award in Counselling Skills and Theory
• Level 3 Diploma in Counselling Skills