Vacancy | Learner Engagement Officer (Term Time)

Title Learner Engagement Officer (Term Time)
Hours 37 hours per week, 40 weeks per annum
Salary Between £21,597.56 and £23,457.61 (actual)
Organisation Chelmsford College
Closing Date 09/01/2026
Job Description Download Job Description Document
Person Specification Download Person Specification Document
Description Chelmsford College is seeking a compassionate and proactive Learner Engagement Officer to join our team. 
 
In this role, you’ll be the first point of contact for learners in need of support, providing guidance, identifying barriers to learning and attending, and working collaboratively with internal teams and external agencies to ensure learners receive the right help at the right time. You’ll play a visible role on campus, engaging with students, supporting care-experienced and vulnerable learners, and using data to create effective support plans that improve attendance, wellbeing, engagement, and retention. 
 
The ideal candidate will have experience supporting young people, attendance monitoring, strong communication and organisational skills, and a good understanding of the wider issues affecting learners in Further Education. The ability to work sensitively and professionally in a fast-paced environment is essential.
 
If you're passionate about making a difference in learners' lives, we’d love to hear from you.
 
The role is mainly based at our Princes Road campus; however, staff are required to work between campuses to meet student needs.  
 
The post is 37 hours per week for 40 weeks per year which is college term time plus additional weeks to cover enrolment and CPD activities.
 
The College is committed to equality and diversity and to safeguarding and promoting the welfare of children and young people. We expect all staff to share these commitments.
 
Starting salary will be dependent on qualifications, skills and experience.  This post is subject to an enhanced DBS check. 
 
If you have any further questions, please email employment@chelmsford.ac.uk
 
The closing date for the receipt of applications is 9th January 2026.
 
Applications will be considered upon receipt.
 
 
 
 
 
 
 

Apply

If you would like to apply for employment within the Chelmsford College Group, please complete the online application form.

Online Application for Employment

PLEASE NOTE You may wish to download the example forms, and explanatory notes, using the link below in order to prepare the information you will be asked to submit. The online application process has to be completed in one go and without undue delay. In particular, you are advised to prepare your Supporting Statement of up to 4000 characters in another application before you start.

Download Application Pack

If you require help making your application please contact the Human Resource Department on 01245 293018 or email employment@chelmsford.ac.uk.

Contact

Please use the below contact details if you would like to contact us directly about employment opportunities.

Human Resource Department
Chelmsford College
Moulsham Street Campus
Chelmsford
CM2 0JQ
Tel: 01245 293018
Tel: 01245 490486 (24 hour answer phone)
Fax: 01245 266908

Please click link to email the Human Resource Department.