Level 2 Diploma in Travel and Tourism with Aviation

Is this course for me?

The Travel & Tourism with Aviation study programme is designed to provide you with the key knowledge and the basic principles of the International Travel and Tourism sector as well as directly engaging in the Aviation Environment of Airport Operations. You will gain the essential knowledge and boost your skills to meet the changing needs of the rapidly growing industries. This qualification will provide you with a strong foundation and improve confidence to work towards careers in travel agents, customer service based roles, holiday resorts and airports or access to a higher level qualification.

Study Overview

Travel Agency and Service Industry Skills

  • Retail Travel Services
  • Travel and Tourism Support Services
  • Principles of Customer Service in Hospitality, Leisure and Travel and Tourism

Customer Focused Roles and Work Experience

  • Interpersonal Skills for a Travel and Tourism Work Placement
  • Resort Representatives
  • Contributing to the Delivery of an Entertainment Activity in Travel and Tourism

Destination and Tourism Knowledge

  • Worldwide Travel and Tourism Destinations (Exam based assessment)
  • UK Travel and Tourism Destinations (Exam based assessment)

Roles and Responsibilities in Airports

  • Aviation Communications
  • Aviation Passengers with Specific Requirements
  • Aviation Security
  • Health and Safety in Aviation

Work Experience: The World Travel Market with REED Exhibitions 

The World Travel Market is the leading exhibition for the travel industry held every year in November at London's ExCel Centre over 3 days. The event is attended by global travel organisations that display and promote their products in an environment where the world's travel trade meet to network, negotiate and conduct business.

Learners participate at the World Travel Market, in work placements as part of the Travel & Tourism programme, undertaking the 'Event Team' roles:

  • Providing excellent customer service
  • Dealing with exhibitors
  • Answering press and visitor queries
  • Guiding visitors within the ExCel
  • Handing out important event merchandise

This is a great opportunity to gain excellent independent skills and to work as a team within the busy environment. This experience is hard work with long hours but it is extremely worthwhile for your CV and for industry relevant experience.

The work placement information:

  • Training days to be attended on the weekend
  • Coach transport to London ExCel provided (£80 due at enrolment)
  • A valid UK bank account and passport required
  • A blue fleece for uniform provided during the event 
  • Refreshments provided everyday

Visits and vocational activities

Team Tourism is an active course, out and about making contact with employers in the sector for training, educational insight and experience. Some examples of the activities carried out are:

  • Stansted Aerozone training day
  • Airline training day (Virgin Atlantic/British Airways)
  • Local attractions/business research activities
  • City day breaks (insight to tourism)
  • Aviation experience
  • Team building activities


Employment & Labour Market Opportunities

You can progress onto a Level 3 qualification in Travel and Tourism or related subjects. You could also move onto an apprenticeship or employment.

Additional Qualifications Studied


Maths and English – Take it Seriously!

At Chelmsford College we are dedicated to helping all our learners achieve their ambitions and we acknowledge that in order to do well, some of our learners may need extra support in maths and/or English. Please note that individual Level 2 literacy and numeracy may not be equivalent to a full GCSE qualification.

We provide specialist teaching as a compulsory part of the study programme for all learners who have not achieved a grade C at GCSE in these subjects and we all take maths and English seriously.


Course Details

Attendance: FT

Duration: 1 Year


  • Level 2 Diploma in Travel and Tourism 
  • Level 2 Certificate in Aviation Operations

Level: Intermediate (Level Two)

Start Date: September 2019

Course Code: 32770PD

Entry Requirements:

A minimum of 2 GCSEs grade 9-3 (or equivalent grade) or above, including GCSE English or equivalent or successful achievement at a Level 1 vocational course, including functional skills English.

Method of Assessment

We have a varied assessment approach. There are internally assessed assignments which could take the form of written and product evidence, observation or witness testimony supporting video/audio records of practical activities, questioning, professional discussion and there are also online assessments for 2 specific units where you will be expected to use an atlas and visitor attractions book to answer a set of examination questions in a set time limit.

Fees payable annually unless stated

Course Fees

Please contact for details

Additional Fees

World Travel Market £80
Uniform approx. £12
Visits and other costs £150


Full Level 2 Qualification
Full-Time Courses in Travel & Tourism
Level 2 Diploma in Travel and Tourism with Aviation
Level 3 Extended Diploma in Travel and Tourism with Cabin Crew

Unsure what course to study? Let us help you! Call 01245 293031

Course Enquiries

Call 01245 265611

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